MyGrader is a digital platform and does not sell physical goods.
A Free Starter is available so users can explore the platform features
before purchasing credits.

Because MyGrader provides digital services and credit-based usage,
refunds are generally not provided for purchased credits or subscription
payments once the service has been accessed.

However, we will assess any refund requests in accordance with
Australian Consumer Law. If you believe there has been a billing error
or a problem with the service, please contact us and we will review the
request.